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Contact Us

We're here to help

Address:
3466 North Valdosta Road
Valdosta, Ga 31602

Phone:
229-242-7600

Hours:
Monday-Thursday
Lobby: 9am - 4pm
Drive-Thru: 8:30am - 5pm

Friday
Lobby: 9am - 5pm
Drive-Thru: 8:30am - 6pm

Saturday
Lobby: Closed
Drive-Thru: 9am-12pm (Hahira & Baytree Only)

Locations

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Additional Information

We want our customers to know that we are here for you, even when you can’t visit a local branch in person. Please keep the following important information in mind:

  1. Download the Mobile Banking app on your mobile device (iPhone, Android)  in order to obtain account access anytime, anywhere.
  2. Register on your mobile app and enroll in online banking. Please be proactive, as this will need to be completed with the assistance of a bank associate during operating hours.
  3. Visit one of our ATM machines, located at each of our five branches.
  4. Call 229-242-7600 to speak with a bank associate for immediate assistance.
  5. Download the CardValet app on your mobile device, which provides quick access to your CBC Bank debit card, allowing you to receive transaction updates and/or quickly lock and unlock your card.
  6. Be aware of scams. Natural disasters are used as opportunities for fraudulent activity. Be on the lookout for suspicious texts, emails, and phone calls, especially those that request payments or ask you to take urgent action.

Lost or Stolen Debit Card?

If you lose your Visa® Debit Card after normal business hours please call 833.337.6075 for assistance.

Suspicious Activity

To inquire about suspicious activity on your account, please contact our bookkeeping department at 229.242.7600 or email at bookkeeping@cbcbank.com.

Debit Card Activation

To activate your new debit card or a re-issuance, please call 800.992.3808 for assistance.

Get in touch

Important Contacts

Please do not send personal information such as your social security number, account number or password via non-secure e-mail.

FAQs

How do I activate my debit card?

You can activate your debit card by calling (800) 992-3808. 

Where are your ATMs located?

CBC has a drive-up ATM located at each of our five branch locations as well as two walk-up ATM's located at our Baytree Branch and in the Kinderlou Subdivision. 

Do you offer Saturday banking?

Yes, we do offer Saturday banking at our Baytree and Hahira locations. The drive-thrus are open from 9am-12pm while our lobbies are closed. We do not offer Saturday banking at our Moultrie or Tifton locations.